- About Us
- Contact Us
Marketing is a fascinating business to be in. Over the years I have watched marketing evolve. For the automotive service and repair industry it began as cookie cutter pieces that did get the shop owners’ name “out there” but that was about all. They also added a coupon because that was the only way you could determine if it was successful.
In a word…it was boring! When I began NWZ WORX I wanted to be different. I wanted to enable the shop owner to connect to the customers they served. I encouraged them to include information about themselves, their staff and their families. This helped build loyalty. I then said forget clip art and stock photos, lets use actual photos of the shop owner, the staff and the building…making it even more personal.
Since I realized the importance of “being personal” over twenty years ago when I started this company you can only imagine how excited I am today. I have felt the need to grab hold of technology and harness it to help my independent service and repair shop owners create even more loyalty from their customers!
From the beginning my company helped shop owners get their personality known to their customers…to make them seem real. Today I am pleased that we can now make this a two-way street. We can actually profile every single customer you have, using the latest technology, so you can know each of them. You can know how they wish to be contacted, what they think of your shop, what they are happy with and what they would like to see changed to better meet their needs and so much more. It is truly a win-win situation for the shop owner and the customer.
Prospecting has been so difficult for our customers in the past. We have just recently unlocked the secret to successful customer acquisition and we are excited to offer this new program to our shop owners as well…and best of all? The shop owner will have exclusivity to the area of their choice! In this rapidly changing world of ours we are changing right a long with it to keep our customers up to date and closer to the community, the customers, and the prospective customers they serve.
It is an exciting time to be alive and watch it all unfold! My staff and I are here to help you take full advantage of these exciting programs. Just call us! We are here to help you!
CEO, NWZ WORX
LISTEN TO OUR CUSTOMERS